This course is comprehensive training in lead auditor techniques, methodology, practices and skills. It was designed and developed by a team who created and managed an accredited registrar. They are lead auditors, they managed lead auditors and know what training is best for lead auditors.

The course contains a solid body of quality management systems (QMS) auditing knowledge, accumulated from ten years of QMS audits. Highlights of the session include:

• "Hands-on" training with over 25 class exercises
• Quality Management Systems as required by ISO 9001:2000
• ISO 9001 requirements and intent
• "Process Auditing"
• QMS Historical Perspective
• QMS Audit Process
• Evaluating System Effectiveness
• Evaluation of Conformance
• Audit Reporting
• Simulated audit or live audit

Who Should Attend:

• ISO 9001 Auditors
• ISO 9001 Implementers
• Quality Program Managers

Outcome:

• An understanding of the ISO 9001 standard's requirements and intent
• How to audit a "process."
• A certificate of accomplishment (conditional on passing examination)
• An understanding of the lead auditors responsibilities
• How to create and execute an audit plan.
• An understanding of questioning techniques and communications.
• How to make an auditee feel at ease.
• How to determine the effectiveness of a quality management system.
• How to document nonconformances

Pillar Management Associates (PMA), an international consulting and training organization specializing in management system solutions and business process improvement that promotes the performance and competitiveness of client organizations, will be teaching this session. A provider of lead auditor and internal auditor training courses that are certified by RABQSA, their clients have ranged from a 5,000 employee international company with twelve locations in five countries to a small private company with ten employees. PMA provides consulting and training services in Quality, Automotive, Environmental, and Health and Safety standards-based management systems (ISO 9001 (QMS), ISO 14001 (EMS), OHSAS 18001, ANSI/AIHA Z10 and ISO/TS 16949) and has assisted more than seventy clients in obtaining and maintaining their ISO 9001, OHSAS 18001 and ISO 14001 registration.

Presenters include Carol Robinson of PMA and Brian Werneke of VMEC.

The total fee for this three day training is $995 per person which covers registration, materials and breakfast and lunch each day.

If you require further information on this course, please contact Brian Werneke, VMEC Professional Manufacturing Advisor, at bwerneke@vmec.org.