This course is designed to instruct participants how to become internal quality auditors. They will learn basic auditing concepts, the key characteristics of a successful auditor, the design and development of an audit plan, schedule, and audit checklist and report and how to document nonconformances. This course also covers how a well planned internal auditing program can result in continuous improvement. Highlights of the session include:

• Purpose and Scope of an Internal Quality Audit
• Basic Auditing Concepts and the Auditing "Process"
• Identify Organization’s Product Realization Processes
• Management controls
• Key Characteristics of an Auditor
• Design & Development of an Audit Plan and Schedule
• Audit Checklists
• Documenting Nonconformances
• Audit Reports
• Common Problems in an Internal Quality Audit
• Internal Quality Audits and Continuous Improvement

Who Should Attend:

• Internal Quality Auditors
• Functional Managers
• Quality Assurance Personnel
• Supervisors

Outcome:

• How to create an internal quality audit program in your company that helps you reduce operating costs.
• How to select and train auditors.
• How to create and execute an audit plan.
• An understanding of questioning techniques and communications.
• How to make an auditee feel at ease.
• How to determine the effectiveness of a quality management system.

Pillar Management Associates (PMA), an international consulting and training organization specializing in management system solutions and business process improvement that promotes the performance and competitiveness of client organizations, will be teaching this session. A provider of lead auditor and internal auditor training courses that are certified by RABQSA, their clients have ranged from a 5,000 employee international company with twelve locations in five countries to a small private company with ten employees. PMA provides consulting and training services in Quality, Automotive, Environmental, and Health and Safety standards-based management systems (ISO 9001 (QMS), ISO 14001 (EMS), OHSAS 18001, ANSI/AIHA Z10 and ISO/TS 16949) and has assisted more than seventy clients in obtaining and maintaining their ISO 9001, OHSAS 18001 and ISO 14001 registration.

Presenters include Carol Robinson of PMA and Brian Werneke of VMEC.

The total fee for this two day training is $495 per person which covers registration, materials and breakfast and lunch each day.  Vermont Training Program funds are not available for this training.

View All Events |